ORDER PROCESSING TIMES & SHIPPING
Order Processing (updated January 2023):
Our online shop is open and we are shipping both domestically and internationally. As each order is hand finished in our studio our order processing times are between 8 to 12 working days. For shipping times once your order is processed please see the table below in the ‘Shipping Times’ table below. If your order is urgent please contact us at firstname.lastname@example.org before placing your order to see whether we can help.
We will always personally confirm your order and shoe size via e-mail as well within 24 hours of order receipt and advise as to an estimated dispatch date. Please check your Spam/Junk folder if you do not receive one from us.
Our stock levels are kept to date on our website. As we hold limited amounts of stock of our boots if your order is time sensitive and you require your footwear within the next 3 to 4 months we recommend ordering at your earliest convenience. Once out of stock the lead times to make our footwear is currently between 12 to 16 weeks due to longer lead times of some of the components we use in the making of our designs.
Please do not hesitate to contact us at email@example.com for any questions at all.
Wishing you all the very best from our studio,
Nicole (Owner and Designer) xo